Terra House is committed to the satisfaction of our customers. We have 24/7 customer support to answer all of your questions. All items ship out with tracking numbers and a hassle-free return process.
WHAT WE STAND FOR
At Terra House, we strive to provide our customers with the best experience and products possible. Shopping with us means gaining access to a wide range of products that are luxurious, yet down to Earth.
FAQ
Where are we based?
We are a small family and friend owned business based in North Carolina, US. We are a 100% online retailer, so all our products can only be found right here on our website.
Shipping and Delivery
We proudly offer worldwide shipping for all items! All orders ship with user-friendly tracking. Please see our Shipping Policy page for more details.
Can I return or exchange?
Yes! We offer a 30-day return/exchange window after delivery. So if you don't like it or need a different size, reach out to us and we will help you with the process. See our Refund Policy page for more information.
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